Unlock The Value In Your Unstructured Data
We build bespoke Natural Language Understanding (NLU) capabilities specific to your domain, enabling advanced insight discovery and decision making.
What We Deliver
We offer complete hosted services built on best-of-breed cloud computing-, and AI/Machine Learning platforms. So whether you require batch or real-time processing, we have solutions that will meet your current needs and that have the flexibility to scale for the future.
Why Is This Important?
Organisations with significant volumes of unstructured content often fail to fully utilise this asset leaving crucial insights out of reach and undiscovered. As a result, your organisation may be at a considerable disadvantage to its competitors.
Where Is Your Unstructured Content?
This content resides in many places – text, emails, documents, forms, voice, video, images. Natural Language Understanding and other Cognitive Services enable machines to process this content at scale.
How We Can Help You
We create bespoke services to read and understand your unstructured text, voice and image content, returning domain-specific structured data, separating the signal from the noise.
- Key Entity Extraction - Use entity analysis to find and label key-info in your raw content.
- Entity Relations Analysis - Understand the context of entities based on their relationship in your content.
- Sentiment Analysis - Understand customer opinions. Find positive, neutral, or negative responses in unstructured replies.
What Could This Enable?
Structured content opens the door to a wide array of downstream opportunities.
- Automatically triage data for prioritisation or segmentation purposes.
- Augment existing datasets for enhanced business analysis and insight generation.
- Automate real-time interactions with customers, e.g. chatbot and interactive voice response (IVR) systems.
- Create feeds for customer decisioning and Next-Best-Action (NBA) management operations.
What Our People Say
KeyInfoServices build intelligent key-info miners to find the nuggets of value and insight in your vast reserves of unstructured content!
Understanding your data is critical to making effective decisions, convert your raw text, voice and image data into valuable structured content!
Why Choose Us?
We are highly experienced. We are small, fast, and agile. We are 100% platform-independent, allowing us to utilise the best-of-breed solutions for your specific needs. Contact us now to set up a no-obligation introductory chat!